More information.
More confidence.
Verification, safety guidance, reporting and payment protections, explained plainly. Here’s what we check, what you should check, and what to do if something feels off.
Illustrative imageryWhat Lodgely checks.
Verification depends on the listing and the market. Each listing will show exactly which checks have been completed, so you never have to guess.
User verification
Identity checks for people using Lodgely, where applicable.
Property verification
Checks that a listed property exists and matches its listing, under our Property Verification Policy.
Agent verification
Agents complete KYC and professional checks before listing.
Fraud prevention
Monitoring for suspicious listings, behaviour and repeated reports.
Secure payments where available
Payment protections apply only where a listing shows they are available.
Reporting
A clear way to report listings, owners or agents that concern you.
How sharp is your
scam radar?
Real-world patterns, made into a two-minute game.
“The agent says three other students want the room, so you must pay today to “secure” it, before any viewing.”
Five golden rules
before you pay.
- 1Inspect in person or by live video.
- 2Confirm who owns the property and who you’re dealing with.
- 3Get every cost in writing, including one-off fees.
- 4Check who receives each payment before you send it.
- 5Keep your agreement, receipts and messages.